tk995 Privacy Policy

tk995 (referred to as "we", "our", or "the platform") operates an online entertainment platform for Bangladeshi users. We place the highest importance on our users' privacy and are committed to ensuring the protection of their personal information.

This privacy policy ("policy") describes how we collect your information, for what purposes we use it, with whom we share it, and how we keep it secure — when you visit our website tk995.cam, register, log in, or use any of our services.

By using our platform or registering for our services, you are considered to have accepted the terms described in this policy. If you disagree with any part of this policy, please refrain from using our platform and contact us.

This policy applies only to users who are 21 years of age or older. We do not collect any personal information from minors.

tk995 collects various types of information from different sources. A detailed breakdown by category is provided below:

2.1 Information You Provide Directly

During registration and account management, you provide the following information directly to us:

• Full name and date of birth
• Valid email address
• Password (stored in encrypted form)
• National ID or passport number for identity verification
• Financial transaction details: bKash, Nagad, Rocket, or Upay number
• Transaction history and amounts (deposits and withdrawals)

2.2 Automatically Collected Information

When you use our platform, the following information may be collected automatically:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Session duration, pages visited, and click patterns
• Cookies and local storage data (details in section 7)
• Referral source (where you came from when you arrived at our site)

2.3 Information Received from Third Parties

For identity verification or fraud prevention purposes, we may occasionally collect limited information from third-party verification agencies. This collection is always conducted in accordance with applicable laws and regulations.

We use your personal information only for the following legitimate purposes:

3.1 Account Management and Service Delivery

• Creating, verifying, and keeping your account secure
• Processing deposit and withdrawal transactions
• Maintaining gaming history and account balance
• Providing bonuses, rewards, and VIP benefits

3.2 Security and Compliance

• Preventing fraud, money laundering, and cyberattacks
• Detecting multiple accounts and enforcing responsible gaming policies
• Preventing access by persons under 21 years of age
• Meeting applicable legal obligations

3.3 Customer Support and Communications

• Providing support via live chat and email
• Sending important account-related notifications
• Sending transaction confirmation messages

3.4 Platform Improvement

By analysing usage patterns, we continuously improve the usability, performance, and overall experience of our platform. This analysis is always carried out in aggregate or non-personal form.

tk995 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Providers

To operate our platform, we work with trusted third-party technology and service providers — such as payment processors, cloud hosting providers, and security tool providers. These partners act only under our instructions and under strict confidentiality agreements.

4.2 Legal Obligations

To comply with court orders, lawful requests from law enforcement agencies, or requirements under applicable law, we may be required to share information with the relevant authorities. Such disclosure is always limited to the minimum necessary.

4.3 Fraud Prevention

For the purpose of detecting and preventing fraud, we may verify limited information through industry-level security networks.

tk995 applies industry-standard technical and administrative measures to protect your personal information. Our security framework is built on the following core principles:

5.1 Technical Security Measures

• SSL/TLS encryption: All data in transit is transferred over encrypted connections
• Password hashing: Your password is never stored directly — only a secure hash value is stored
• Firewall and intrusion detection systems
• Regular security audits and vulnerability assessments
• End-to-end encryption for sensitive data

5.2 Administrative Safeguards

• Principle of Least Privilege for staff access
• Regular staff training and privacy awareness programmes
• Incident response plan for data breach events

5.3 Data Retention Period

We retain your information only for as long as it is needed to fulfil the purpose for which it was collected, or as required to meet legal obligations. Even after an account is closed, we may retain transaction records for a defined period in accordance with regulatory requirements.

You have the following rights regarding your personal information, and we are committed to respecting them:

6.1 Right of Access

You may contact us at any time to request a copy of the information we hold about you.

6.2 Right to Rectification

If any information stored in your account is inaccurate or incomplete, you may request that it be corrected.

6.3 Right to Erasure

In certain circumstances — such as closing your account — you may request deletion of your personal information. However, some information may need to be retained due to legal obligations.

6.4 Right to Object to Processing

You may opt out of marketing communications at any time. Core service-related communications (such as transaction confirmations) are not optional.

6.5 Right to Data Portability

Upon your request, we can provide your data in a standardised, machine-readable format.

To exercise any of the above rights, please contact us using the contact details below.

We use cookies and similar tracking technologies to improve the functionality of our platform and your browsing experience.

7.1 Essential Cookies

These cookies are essential for the basic functionality of the platform — such as keeping your login session active and ensuring security. They cannot be disabled.

7.2 Functionality Cookies

These cookies are used to remember your language preferences, interface settings, and other personalised choices.

7.3 Analytics Cookies

We use analytics cookies to collect aggregate statistics about platform usage. This information helps us improve our services.

7.4 Cookie Controls

You can control or disable most cookies through your browser settings. Please note, however, that disabling cookies may prevent some features of the platform from working correctly.

tk995 operates servers in various countries around the world. As a result, your information may be stored or processed outside the country where you reside. Wherever your information is processed, we ensure that the protection standards described in this policy are maintained.

For international data transfers, we put in place appropriate contractual safeguards to ensure your information is equally protected everywhere.

tk995 strictly does not provide services to persons under 21 years of age. We do not knowingly collect any personal information from minors.

If we become aware that a person under 21 years of age has registered on our platform, we will immediately close their account and delete all associated information.

If you suspect that a minor is using our platform, please contact us immediately.

Our platform is connected to third-party services such as bKash, Nagad, Rocket, and Upay for payment purposes. These service providers have their own privacy policies, and we bear no responsibility for your information on their platforms.

We recommend reviewing the privacy policy of the relevant payment provider before completing a transaction.

tk995 reserves the right to update this privacy policy from time to time. If any significant changes are made to the policy, we will send a notification to your registered email address and update the date on this page.

A revised policy takes effect from the date it is published. Continued use of the platform after changes have been made will be considered acceptance of the revised policy.

For significant changes, we will display a clear notice on the platform and give users the opportunity to provide their consent again.

If you have any questions, concerns, or requests regarding this privacy policy, please contact us via the following: